Support
Last updated: July 14, 2026
Need help with DuoBaby? Start with the FAQ below. If it doesn’t solve it, reach us at contato@duosis.com.br.
How do I start?
Create your account, add your baby’s profile and log the first feeding or nap from the home screen. It takes less than a minute.
Does it work without internet?
Yes. You log everything offline; data is saved on the device and syncs on its own when the connection returns.
How do I sync with another caregiver?
When you sign in with the same account on another device, the baby’s data syncs automatically between them.
I forgot my password
On the login screen, tap “Forgot my password” and follow the link sent to your email.
How does Premium work?
The essentials are free. Premium unlocks unlimited babies, reports for any period, export and sharing. The subscription is purchased and managed in the App Store or Google Play.
How do I delete my account and data?
In Settings › Delete account. Deletion is permanent and erases your data from our servers.
Get in touch
For anything else — questions, suggestions or issues: contato@duosis.com.br. We reply as soon as we can.